How to make a complaint

It is our intention to provide you with a high level of customer service at all times.

If there is an occasion when we do not meet these standards and you wish to register a complaint, please write to:

Compliance Department
Connect IFA Ltd
39 Station Lane
Hornchurch
RM12 6JL

or call: 01708 676110.

If you cannot settle your complaint with us, you may be entitled to refer it to the Financial Ombudsman Service www.financial-ombudsman.org.uk